This ticket grants you general access to visit the Machu Picchu museum from 7am-4pm. It's suggested that you visit Machu Picchu Museum either before your visit to the Machu Picchu Citadel or after because the museum is located 1 mile (1.7km) from Aguas Calientes, the city closest to Machu Picchu Citadel. It contains a lot of history of the discovery of Machu Picchu and a few interesting artifacts found in the area. There is also a nice botanical garden behind and beside the museum.
This ticket does not allow you access Machu Picchu Citadel, Huayna Picchu Mountain or Machu Picchu Mountain.
You must provide your original passport along with the printed copy of your electronic ticket every time at the entrance. The name on your passport and your printed ticket must match. The ticket is non-transferrable and non-refundable. The ticket is only valid for 1 day and on the date of the ticket.
Cancellations or refunds of Machu Picchu tickets are not allowed by Peru's Ministerio de Cultura. The Ministry of Culture only allows you to change the date of your visit. To make a change, there is an administrative fee of $5USD + a percentage of the ticket cost:
30% if 24hr before original visit date
25% if 48hr before original visit date
10% if 72hr before original visit date